Nokia 1221 - . Technical information

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Copyright © 2004 Nokia

Reference Information

• Nokia ONE-YEAR LIMITED WARRANTY

Nokia Inc. (“Nokia”) warrants that this cellular phone (“Product”) is free from defects in
material and workmanship that result in Product failure during normal usage, according to
the following terms and conditions:

1

The limited warranty for the Product extends for ONE (1) year beginning on the date of
the purchase of the Product. This one year period is extended by each whole day that
the Product is out of your possession for repair under this warranty.

2

The limited warranty extends only to the original purchaser (“Consumer”) of the Product
and is not assignable or transferable to any subsequent purchaser/end-user.

3

The limited warranty extends only to Consumers who purchase the Product in the
United States of America.

4

During the limited warranty period, Nokia will repair, or replace, at Nokia’s sole option,
any defective parts, or any parts that will not properly operate for their intended use
with new or refurbished replacement items if such repair or replacement is needed
because of product malfunction or failure during normal usage. No charge will be made
to the Consumer for any such parts. Nokia will also pay for the labor charges incurred
by Nokia in repairing or replacing the defective parts. The limited warranty does not
cover defects in appearance, cosmetic, decorative or structural items, including framing,
and any non-operative parts. Nokia’s limit of liability under the limited warranty shall be
the actual cash value of the Product at the time the Consumer returns the Product for
repair, determined by the price paid by the Consumer for the Product less a reasonable
amount for usage. Nokia shall not be liable for any other losses or damages. These
remedies are the Consumer’s exclusive remedies for breach of warranty.

5

Upon request from Nokia, the Consumer must prove the date of the original purchase
of the Product by a dated bill of sale or dated itemized receipt.

6

The Consumer shall bear the cost of shipping the Product to Nokia in Melbourne,
Florida. Nokia shall bear the cost of shipping the Product back to the Consumer after
the completion of service under this limited warranty.

7

The Consumer shall have no coverage or benefits under this limited warranty if any of
the following conditions are applicable:

a)

The Product has been subjected to abnormal use, abnormal conditions, improper
storage, exposure to moisture or dampness, unauthorized modifications, unauthorized
connections, unauthorized repair, misuse, neglect, abuse, accident, alteration,
improper installation, or other acts which are not the fault of Nokia, including
damage caused by shipping.

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Copyright © 2004 Nokia

b)

The Product has been damaged from external causes such as collision with an object,
or from fire, flooding, sand, dirt, windstorm, lightning, earthquake or damage from
exposure to weather conditions, an Act of God, or battery leakage, theft, blown fuse,
or improper use of any electrical source, damage caused by computer or internet
viruses, bugs, worms, Trojan Horses, cancelbots or damage caused by the connection
to other products not recommended for interconnection by Nokia.

c)

Nokia was not advised in writing by the Consumer of the alleged defect or
malfunction of the Product within fourteen (14) days after the expiration of the
applicable limited warranty period.

d)

The Product serial number plate or the enhancement data code has been removed,
defaced or altered.

e)

The defect or damage was caused by the defective function of the cellular system
or by inadequate signal reception by the external antenna, or viruses or other
software problems introduced into the Product.

8

Nokia does not warrant uninterrupted or error-free operation of the Product. If a
problem develops during the limited warranty period, the Consumer shall take the
following step-by-step procedure:

a)

The Consumer shall return the Product to the place of purchase for repair or
replacement processing.

b)

If “a” is not convenient because of distance (more than 50 miles) or for other good
cause, the Consumer shall ship the Product prepaid and insured to:
Nokia Inc., Attn: Repair Department
795 West Nasa Blvd.
Melbourne, FL 32901

c)

The Consumer shall include a return address, daytime phone number and/or fax
number, complete description of the problem, proof of purchase and service
agreement (if applicable). Expenses related to removing the Product from an
installation are not covered under this limited warranty.

d)

The Consumer will be billed for any parts or labor charges not covered by this
limited warranty. The Consumer will be responsible for any expenses related to
reinstallation of the Product.

e)

Nokia will repair the Product under the limited warranty within 30 days after
receipt of the Product. If Nokia cannot perform repairs covered under this limited
warranty within 30 days, or after a reasonable number of attempts to repair the
same defect, Nokia at its option, will provide a replacement Product or refund the
purchase price of the Product less a reasonable amount for usage. In some states
the Consumer may have the right to a loaner if the repair of the Product takes
more than ten (10) days. Please contact the Customer Service Center at Nokia at
the telephone number listed at the end of this warranty if you need a loaner and
the repair of the Product has taken or is estimated to take more than ten (10) days.

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Copyright © 2004 Nokia

Reference Information

f)

If the Product is returned during the limited warranty period, but the problem with
the Product is not covered under the terms and conditions of this limited warranty,
the Consumer will be notified and given an estimate of the charges the Consumer
must pay to have the Product repaired, with all shipping charges billed to the
Consumer. If the estimate is refused, the Product will be returned freight collect.
If the Product is returned after the expiration of the limited warranty period,
Nokia’s normal service policies shall apply and the Consumer will be responsible for
all shipping charges.

9

You (the Consumer) understand that the product may consist of refurbished equipment
that contains used components, some of which have been reprocessed. The used
components comply with Product performance and reliability specifications.

10 ANY IMPLIED WARRANTY OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR

PURPOSE OR USE, SHALL BE LIMITED TO THE DURATION OF THE FOREGOING LIMITED
WRITTEN WARRANTY. OTHERWISE, THE FOREGOING LIMITED WARRANTY IS THE
CONSUMER’S SOLE AND EXCLUSIVE REMEDY AND IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESS OR IMPLIED. NOKIA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, PUNITIVE
OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF ANTICIPATED
BENEFITS OR PROFITS, LOSS OF SAVINGS OR REVENUE, LOSS OF DATA, PUNITIVE DAMAGES,
LOSS OF USE OF THE PRODUCT OR ANY ASSOCIATED EQUIPMENT, COST OF CAPITAL,
COST OF ANY SUBSTITUTE EQUIPMENT OR FACILITIES, DOWNTIME, THE CLAIMS OF
ANY THIRD PARTIES, INCLUDING CUSTOMERS, AND INJURY TO PROPERTY, RESULTING
FROM THE PURCHASE OR USE OF THE PRODUCT OR ARISING FROM BREACH OF THE
WARRANTY, BREACH OF CONTRACT, NEGLIGENCE, STRICT TORT, OR ANY OTHER LEGAL
OR EQUITABLE THEORY, EVEN IF NOKIA KNEW OF THE LIKELIHOOD OF SUCH DAMAGES.
NOKIA SHALL NOT BE LIABLE FOR DELAY IN RENDERING SERVICE UNDER THE LIMITED
WARRANTY, OR LOSS OF USE DURING THE PERIOD THAT THE PRODUCT IS BEING REPAIRED.

11 Some states do not allow limitation of how long an implied warranty lasts, so the one

year warranty limitation may not apply to you (the Consumer). Some states do not
allow the exclusion or limitation of incidental and consequential damages, so certain
of the above limitations or exclusions may not apply to you (the Consumer). This limited
warranty gives the Consumer specific legal rights and the Consumer may also have
other rights which vary from state to state.

12 Nokia neither assumes nor authorizes any authorized service center or any other person

or entity to assume for it any other obligation or liability beyond that which is expressly
provided for in this limited warranty including the provider or seller of any extended
warranty or service agreement.

13 This is the entire warranty between Nokia and the Consumer, and supersedes all prior

and contemporaneous agreements or understandings, oral or written, relating to the
Product, and no representation, promise or condition not contained herein shall modify
these terms.

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Copyright © 2004 Nokia

14 This limited warranty allocates the risk of failure of the Product between the Consumer

and Nokia. The allocation is recognized by the Consumer and is reflected in the
purchase price.

15 Any action or lawsuit for breach of warranty must be commenced within eighteen (18)

months following purchase of the Product.

16 Questions concerning this limited warranty may be directed to:

Nokia Inc.
Attn: Customer Service
7725 Woodland Center Blvd., Ste. 150
Tampa, FL 33614
Telephone: 1-888-NOKIA-2U (1-888-665-4228)
Facsimile: (813) 249-9619
TTY/TDD Users Only: 1-800-24-NOKIA (1-800-246-6542)

17 The limited warranty period for Nokia supplied attachments and accessories is

specifically defined within their own warranty cards and packaging.